A brand is defined by the customers experience.
Comfortflo has a proud history of having elite customer service. We are a family owned business and the cornerstone of our brand is, and will always be, customer service. We don’t believe in automated systems, answering services or having to press one for English. When you call Comfortflo, a knowledgeable person will answer the phone and be able to answer your questions immediately. Whether you need a water depth on a soaking bath or a price on a combination whirlpool and air bath, the person you speak with will have the correct answers you need and will give them to you quickly. You will find that not only will we answer your questions, but we will ask you a few as well. Like “Will the standard pump or blower location allow you access as building code requires?” or “Do you have the space available in your breaker box to provide a dedicated breaker for your whirlpool pump?”.
From a customer’s perspective, there are few things more frustrating than calling a company trying to information only to realize the person on the other end of the phone knows about as much as you on the topic. We all want to feel comfortable that when we reach out to a company for help that we are getting the right information and that the person on the other end of the phone knows what they are talking about. At Comfortflo our customer service agents have an average 25 years of experience in the bathing industry and have seen just about everything. We do our best to help you bypass any unforeseen difficulties that remodeling or building can bring.
Some may call us old fashion, but our belief is that anything worth doing is worth doing right. That’s what drives our company. That’s why we build one of the highest quality baths on the market and that’s why our customer service is unmatched.
Call us anytime, Monday – Friday, 8:00 A.M. to 5:00 P.M. EST and let us help you chose the right bath for you.